Recent Posts

From Carpets to Catastrophes, SERVPRO is Here for All Your Commercial Cleaning Needs

8/31/2023 (Permalink)

SERVPRO is here to restore your property from fire, storm and water damage, but did you know that SERVPRO also offers many other clean up and restoration services?

  • Mold Mitigation and Remediation - SERVPRO professionals are here to control and remediate mold contaminating your property and threatening your safety. 
  • HVAC Cleaning - We can inspect your HVAC system and restore it to peak energy efficiency to improve indoor air quality.
  • Crime Scene, Biohazard and Vandalism Cleanup - SERVPRO technicians are trained to safely and efficiently clean biohazardous substances and waste for proper disposal. 
  • Contents Claim Inventory Service - We provide itemized, area-by-area inventory for storage during job completion or in cases of hoarding.

If you need a job done right and done quickly, call SERVPRO for all your commercial cleaning needs.

Commercial Restoration

8/21/2023 (Permalink)

SERVPRO offers a variety of cleaning and restoration services for businesses both large and small in nearby communities.  Our team is available 24 hours a day, 7 days a week, to respond to your emergency business damages, including sewage backups, water damages, and flooding occurrences.

When disaster strikes, our team responds as quickly as possible, working to mitigate the severity of damages, lessen the amount of time your business flow is interrupted, and begin getting your building back to its preloss condition.  Our top priority is to deliver the highest caliber of service, not only providing a full line of water, fire and mold damage remediation options, but also working with your insurance company to help alleviate the stress of the damage situation.

SERVPRO Large Loss Response Team, along with the backing of over 1,700 franchises nationwide, has the training, equipment, and expertise to handle any size commercial loss.  We have worked with a variety of local business owners, from small restaurants to multi-unit condominiums, and are Here to Help you and your business in your time of need.

How to Minimize Hail Damage

8/16/2023 (Permalink)

SERVPRO strives to put our customers at ease, guiding them and supporting them through the STORM emergency process while providing education and knowledge on how to best navigate the situation. 

Hail storms can strike without much warning, leaving you with little time to react. Being prepared in advance and knowing what to do can help you stay safe while keeping damage to a minimum. Consider signing up for local weather alerts, which deliver warnings when hail storms are approaching your area.

How to Minimize Hail Damage

  • Large hail can shatter windows. Closing the drapes, blinds or window shades can help prevent the wind from blowing broken glass into your home or buildings.
  • Whenever possible, park your vehicles inside a garage or under a carport.
  • Patio and lawn furniture can be dented, broken or even shattered by hail. Move these items indoors or under a covered area when not in use.
  • If you have plans to replace the roof covering on your home or business, consider using impact-resistant material if you live in a hail-prone area. 

Smoke Damage Tips

8/10/2023 (Permalink)

If your home or business suffers a fire, you may be at loss on what steps to take next. The following tips may help reduce damage and increase your chances of a successful restoration.

Do:

  • Limit movement in the property. It helps prevent soot particles from becoming embedded into your carpet and upholstery.
  • Keep hands clean. It could further soil upholstery, walls, woodwork, etc.
  • Cover upholstery, rugs, and carpet traffic areas by placing dry, colorfast towels or old linens on them.
  • If electricity is off, empty refrigerator/freezer. Clean completely and prop open doors to help prevent odors.
  • Change HVAC filters; leave system off until a trained professional can check them.
  • Cover air registers with cheesecloth. Tape double layers to prevent soot particles from getting in or out of the HVAC system.
  • If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks and tubs to avoid freezing pipes and fixtures.

Damage from a Leaking Toilet

8/2/2023 (Permalink)

A toilet leaking or overflowing can lead to water damage and possible containments in your residential or commercial space. A situation like this requires swift action and the right team doing the job. Luckily, SERVPRO offers emergency services 24 hours a day and is committed to making a fire, water or storm disaster “Like it never even happened.”   

There are various reasons why a toilet may leak, and steps should be taken immediately to prevent further damage. The supply line, which brings new water into the tank and is part of the flush mechanism, may become worn or cracked which leads to leaking. A malfunctioning flapper or valve could also be the culprit. If this happens in your property, make sure to turn off the water supply to prevent further damage. This can be found behind the metal supply line with the valve near the wall's connection point. Then, remove all the water from the tank.   

Our SERVPRO team has the skills needed to handle a job of this type. We are able to safely clean an affected area and restore it after damage. We are here to help!

Sewage Backup

7/3/2023 (Permalink)

I was in the kitchen when I heard my little daughter say “uh oh” upstairs. I discovered the upstairs toilet was overflowing, and I couldn’t get it to stop. In the short time it took the professionals from SERVPRO® of Plainfield/Naperville South to arrive, my upstairs was flooded with sewer water. The SERVPRO team explained that the water was contaminated, and they worked quickly to extract the water and decontaminate and dry the area.  

Category 2: “Gray Water”

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category two water may include washing machine overflow, toilet overflow with some urine but no feces, or dishwasher overflow.

  • May contain bacteria and viruses
  • Can quickly degrade into category three if left untreated

Category 3: “Black Water”

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category three water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

Call Us Today!

When you need help cleaning and restoring a sewer back up in Bolingbrook, SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians ready to assist you 24-hours a day. Call us today at 630-369-9710.

Mold and Your Duct Work

6/30/2023 (Permalink)

HVAC and Mold

Why is HVAC mold so common? Well every time it encounters an area with high humidity levels and warm temperatures it wants to party. These conditions occur during both heating and cooling the system. Improperly sized units can cause a system to work harder producing an excessive amount of condensation resulting in standing water in the lines. This creates an environment for mold to develop which will blow spores throughout your home every time your HVAC is turned on.

How to Prevent?

  1. Changing your air filters monthly.
  2. Inspect for any cracks or leaks regularly.
  3. Routine cleaning of pans making sure to drain any excess water.
  4. Routine duct cleaning.

SERVPRO is highly trained technicians to provide duct cleaning a preventative in HVAC mold.

HVAC and Mold

  1. Why is HVAC mold so common?
  2. Well every time it encounters an area with high humidity levels and warm temperatures it wants to party. These conditions occur during both heating and cooling the system. Improperly sized units can cause a system to work harder producing an excessive amount of condensation resulting in standing water in the lines. This creates an environment for mold to develop which will blow spores throughout your home every time your HVAC is turned on.

How to Prevent?

  1. Changing your air filters monthly.
  2. Inspect for any cracks or leaks regularly.
  3. Routine cleaning of pans making sure to drain any excess water.
  4. Routine duct cleaning.

Fire Restoration Pack-out:101

6/28/2023 (Permalink)

We provide services for our clients to take their SERVPRO experience to the next level. Our team goes above and beyond so that our clients don’t have stress more than necessary. A fire restoration pack-out is when our team takes the contents from the client, and they will clean and deodorize them. Our team works to restore the preloss condition. Once that level is achieved, they will pack up the contents, store them, and deliver them back once the owner accepts them. SERVPRO offers this service because we can recognize the importance of having sentimental items during a difficult time.

Pack-Out Inventory

When we obtain contents from a client after performing a pack-out, we generate a complete list of all the contents. This list contains the item's condition when received and other information to help protect the client’s property and reduce contractor and insurance company liability. One of our content technicians will document the condition when obtained and restore the preloss state when observing the contents. When boxed/canned foods encounter heat from the fire, they must be appropriately documented before it gets disposed of.

Attention to Detail

As a company, we hope that your or your family will never need our services. Still, there are so many unpredictable factors that we can’t control. With that being said, if you are ever in need of a pack-out service or any assistance, please call our SERVPRO of Plainfield, Shorewood and SERVPRO of Naperville South office at 815-436-5735.

Lightening Issues

6/27/2023 (Permalink)

Shorewood Residents Need to Know

SERVPRO® of Plainfield/Naperville South responds to storm damage emergencies in Shorewood throughout the year. According to the National Oceanic and Atmospheric Administration (NOAA), there is no safe place outside when thunderstorms are in the area. Here are some safety tips from the NOAA to stay safe during a thunderstorm:

  • If the sky looks threatening or if you hear thunder, get inside a safe place immediately
  • Once inside, avoid contact with corded phones, electrical equipment, plumbing, and windows and doors
  • Wait thirty minutes after the last lightning or thunder before going back outside

Remember, it is your behavior when thunderstorms are in the area that determines your personal risk of being struck by lightning. When thunder roars, go indoors!

Lightning victims

If someone is struck by lightning, they may need immediate medical attention. Lightning victims who carry an electrical charge are safe to touch. Call 911 and monitor the victim. Start cardiopulmonary resuscitation (CPR) or use an Automated External Defibrillator if needed.

Call Us Today!

When your home or commercial business experiences storm damage, SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians on-call to assist you 24-hours a day in Shorewood. Call us today at 630-369-9710. We’ll restore your storm damage, “Like it never even happened.”

Commercial Services Spotlight: Property Management

6/22/2023 (Permalink)

When disaster strikes your commercial property, we know that your goal is to return your commercial facility to its preloss condition as soon as possible while minimizing disruptions to your business activities and your tenants’ daily lives. At SERVPRO we have the experience, equipment and manpower to handle commercial losses of any size. We have over 30 years of experience in Illinois and have restored many commercial buildings, including:

  • Multi-Level Commercial Buildings
  • Multi-Tenant Facilities 
  • Small Office Buildings
  • Shopping Malls 
  • Apartment Complexes
  • Hotels
  • Industrial Facilities
  • Mixed-Use Properties

Call us anytime day or night at 630-369-9710 and the cleaning and restoration specialists at SERVPRO of Plainfield, Shorewood and SERVPRO of South Naperville will be ready to help!