What our Customers say...

Water Damage Testimonials

Jose Ramirez was fantastic, professional, calming and deserves a raise.  He was compassionate and very hard working.  He reassured me the whole time and I felt confident they would take good care of me and my home.  Thank you Jose Ramirez!!

As soon as they got here I felt better.  Very courteous, respectful; absolutely professional service that help with the whole process.  I am thankful for your work here at my home. A+:110% 5 stars.

Amazing staff.  Very pleased with all their help.

Very happy with the prompt, professional service.  

It was a pleasure working with Juan Rios.  He is very professional.

Awesome crew and Lucas was outstanding dealing through this emotional process!

Keep up the good work.  Will was very knowledgeable and Dave was great as well.

Steve was great!  Always on time and communicated everything they were doing.  Very professional crew.

Will and Kevin were very thorough in explaining what needed to be done, what they were doing and why they were doing it.

Timely and knowledgeable staff.

Jose and Juan were very professional and made this transition very smooth. 

Allen and his team provided outstanding service!!!!

They were excellent!

Lucas and his team did a great job on my house.  I really appreciate their dedication and work...Thank You!  I like their time with us!

Absolute pleasure.  They were courteous and polite.  Fast and efficient.  

They were great!

Keep up the good work!

Robert and Jose were wonderful.  Answered my questions in detail.  Were neat, timely and efficient.

Steve was very helpful and friendly.  He made sure I knew what was going on each step of the way and went above and beyond to explain things to the best of his knowledge.  

Steve and his crew were great to work with during this stressful time.

They were prompt and kept me informed on what was going on and worked with my granddaughter while I was out of state.  I would recommend as I had State Farm recommend to me.  Thanks again!

Great service and very respectful and professional. 

Great service!

Robert and his team were wonderful!  Professional, knowledgeable, and kind.  The best part of dealing with our basement flooding has been Robert and the SERVPRO team.  Thank you so much for everything!

Lucas and Will were great.

They were brilliant - I am very happy.

The team was fantastic: clean, courteous, informative and willing to take the time to answer questions.  Tim is amazing, setting the table for what is going to happen and for the team he manages.  He is an All-Star! If we ever have an issue again, hopefully not, we will use you guys because of Tim.

Sometimes we don't want to hear the truth.  Everyone I encountered was honest and kept me informed accurately on the schedule.  As a contractor, I appreciate accurate information, even if I don't want to hear it.  I was very satisfied with everyone on the project.

From the mitigation to the repair completion, we could not have asked for better people to work with! Top notch!!

Very kind and respectful of our property. They eased our concerns over the damage to our property.

I am very impressed with the SERVPRO representative that worked with me. His professionalism always shows through!

Incredible job & amazing team really took the time to work through all the issues. No question, you saved our basement. As a side note, I was leaving for a few days after the water problem for the London Marathon. I was running for a "Save The Children" Charity. If SERVPRO hadn't been there & done an excellent job, there was no way I could have made the marathon. Thank you so much!

Our thanks to Justin G. for his time...and we very much appreciate the professionalism and follow-up provided by your company.  We will not hesitate to recommend SERVPRO to others in the future.

Just wanted to drop a quick note and let you know how appreciative I am of the team. You guys were all so helpful and great through all this, especially with the unexpected delay that happened last week. The crew was great. They really went above and beyond to be helpful, even on things that didn't have anything to do with what you guys were here for. They were giving me tips on the roof situation and pointing out potential issues with the balcony and made sure all the little things were taken care of. I would definitely recommend you guys to anyone else. I honestly couldn't be happier right now. I had a great experience with every single person you guys sent to my house throughout every step of this. 

Dan was great this morning [at our loss].  He was so kind and helpful. His calm nature kept us yogis at ease!

Following a catastrophic event, SERVPRO came into our facility to assess the damage and immediately mobilized a clean-up crew of 45-50 people within the first 24 hours. They enabled us to get back into production within 7 days and continued clean-up for the next few weeks. Being a USDA facility required very rigorous requirements be followed and SERVPRO rose to the occasion. Tim English was on-site with us the entire time ensuring every detail was covered to not only our satisfaction, but to the satisfaction of numerous regulatory agencies. It was by far the single best clean-up, remediation, and restoration I have ever witnessed.

On 7/5 I discovered water in my basement. I called SERVPRO. Flavio & Manny arrived in short order...they worked really hard, were fast, thorough and efficient. It couldn't have been easier for me. I have nothing but positive things to say about the quality of work that SERVPRO did and the fine people they employ. I would be happy to recommend the company & their employees to anyone.