Naperville, IL Fire Damage Cleanup and Restoration
If you have ever been in a fire, you know how devastating and chaotic the experience is. We understand that this can be a challenging and stressful time, and we will always treat you and your loved ones with the empathy and respect you deserve.
SERVPRO® of Plainfield/Naperville South often arrives on-site as the Naperville Fire Department is completing its job and is leaving the scene of the fire. This is when our work begins. There will be soot and smoke damage, and water damage from the firefighting efforts to mitigate. Our fire and water restoration technicians have the advanced training, equipment, and experience to quickly and efficiently restore fire damage with minimal disruption to you and your family.
We also offer a full range of cleaning and restoration services to help you move through each step of the restoration process, from water removal and drying, smoke and soot removal, cleaning and sanitizing, and restoration, including any rebuilding that may be required. We will contact your insurance adjuster within the first eight hours and help you with the insurance process and paperwork. SERVPRO® of Plainfield/Naperville South are trusted leaders in fire damage restoration in DuPage County.
Please refer to our Fire Damage Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property.
SERVPRO of Plainfield, Shorewood, Naperville South
- 24-Hour Emergency Service
- Faster to Any Size Disaster
- Locally Owned and Operated
- A Trusted Leader in the Restoration Industry
- Highly Trained Fire Restoration Technicians
Fire, Smoke, or Soot Damage? Call Today (815) 267-1910
24-Hour Emergency Fire Restoration Service
Fire emergencies can happen day or night, on weekend or holidays. That’s why we provide 24-hour emergency fire restoration services, 365 days a year. Naperville residents can expect an immediate response time, day or night.
Faster to Any Size Fire Emergency
SERVPRO of Plainfield, Shorewood, Naperville South is dedicated to responding immediately to your Naperville fire damage emergency. A faster response is the key to help prevent additional damage and to help reduce the restoration cost.
Locally Owned, with National Resources
We are proud to be an active member of this community. SERVPRO of Plainfield, Shorewood, Naperville South is locally owned and operated so we’re already nearby and ready to help Naperville residents and business owners with any-sized fire and smoke damage emergencies.
We are proud to serve our local communities:
Highly Trained Water and Fire Restoration Specialists
We are fire damage specialists. We get started quickly to get your home or business back to pre-fire condition. We have specific training and certifications to handle your restoration needs. Learn about our fire and water damage training/certificates.
Our Fire Restoration Process
Every fire damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.
Step 1: Emergency Contact
The fire restoration process begins when you call us. Our consultant will guide you through the crisis and may ask several questions to help us better understand the type of fire damage you experienced, determining the equipment and resources needed.
Step 2: Inspection and Fire Damage Assessment
We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.
Step 3: Immediate Board-Up and Roof-Tarp Service (if needed)
Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs.
Step 4: Water Removal and Drying (if water damage is present)
The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process.
Step 5: Removal of Smoke and Soot from All Surfaces
Your property’s ceiling, walls, floors, and other surfaces will likely have smoke and soot residue. We’ll use specialized cleaning products, equipment, and techniques to properly clean your home or business.
Step 6: Cleaning and Sanitizing
We clean and sanitize the restorable items and structures damaged by the fire. Our professionals use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.
Step 7: Restoration
Restoration is the process or restoring your home or business to its pre-fire condition. Restoration may involve relatively minor repairs, such as replacing drywall and painting, or it could include significant reconstruction of entire rooms.
Trusted Fire Restoration Leaders
If your Naperville, IL home has been struck by fire and smoke damage, SERVPRO of Plainfield, Shorewood, Naperville South is ready to go to work. We know that the stress caused from a fire can be as devastating as the structural damage itself. Our team is trained to keep you apprised of the progress we are making on your property and strives to get you back inside as soon as possible.
Reach us at (815) 267-1910 so that we can begin the process of making your fire incident a memory.