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Fire & Water - Cleanup & Restoration

Sewage Backup

7/3/2023 (Permalink)

I was in the kitchen when I heard my little daughter say “uh oh” upstairs. I discovered the upstairs toilet was overflowing, and I couldn’t get it to stop. In the short time it took the professionals from SERVPRO® of Plainfield/Naperville South to arrive, my upstairs was flooded with sewer water. The SERVPRO team explained that the water was contaminated, and they worked quickly to extract the water and decontaminate and dry the area.  

Category 2: “Gray Water”

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category two water may include washing machine overflow, toilet overflow with some urine but no feces, or dishwasher overflow.

  • May contain bacteria and viruses
  • Can quickly degrade into category three if left untreated

Category 3: “Black Water”

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category three water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

Call Us Today!

When you need help cleaning and restoring a sewer back up in Bolingbrook, SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians ready to assist you 24-hours a day. Call us today at 630-369-9710.

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