Naperville, IL Fire Damage Cleanup and Restoration

If you have ever been in a fire, you know how devastating and chaotic the experience is. We understand that this can be a challenging and stressful time, and we will always treat you and your loved ones with the empathy and respect you deserve.

SERVPRO® of Plainfield/Naperville South often arrives on-site as the Naperville Fire Department is completing its job and is leaving the scene of the fire. This is when our work begins. There will be soot and smoke damage, and water damage from the firefighting efforts to mitigate. Our fire and water restoration technicians have the advanced training, equipment, and experience to quickly and efficiently restore fire damage with minimal disruption to you and your family.

We also offer a full range of cleaning and restoration services to help you move through each step of the restoration process, from water removal and drying, smoke and soot removal, cleaning and sanitizing, and restoration, including any rebuilding that may be required. We will contact your insurance adjuster within the first eight hours and help you with the insurance process and paperwork. SERVPRO® of Plainfield/Naperville South are trusted leaders in fire damage restoration in DuPage County.

Please refer to our Fire Damage Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property.

SERVPRO of Plainfield, Shorewood, Naperville South

Fire, Smoke, or Soot Damage? Call Today (815) 267-1910

24-Hour Emergency Fire Restoration Service

Fire emergencies can happen day or night, on weekend or holidays. That’s why we provide 24-hour emergency fire restoration services, 365 days a year. Naperville residents can expect an immediate response time, day or night.

Faster to Any Size Fire Emergency

When fire and water damage strikes, a fast response is critical. We’re dedicated to responding immediately day or night to your Naperville home or business. A faster response helps to prevent secondary damage and helps to reduce cost.

Locally Owned, with National Resources

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Plainfield, Shorewood, Naperville South is close by and ready to respond to your fire damage emergency. We are proud to be an active member of the Naperville community and want to pitch in and help make our community the best it can be.

We are proud to serve our local communities:

Highly Trained Water and Fire Restoration Specialists

We specialize in fire and water restoration. We’ve received advance training in restoration techniques and we have the experience and specialized equipment to quickly restore your property. Learn about our fire damage training/certificates.

Our Fire Restoration Process

Every fire damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

We are available 24 hours, 7 days a week. When you call, one of our representatives will ask a series of questions about the fire damage to your home or business. This information helps us respond immediately with all the needed equipment and resources.

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service (if needed)

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot from All Surfaces

Your property’s ceiling, walls, floors, and other surfaces will likely have smoke and soot residue. We’ll use specialized cleaning products, equipment, and techniques to properly clean your home or business. 

Step 6: Cleaning and Sanitizing

We clean and sanitize the restorable items and structures damaged by the fire. Our professionals use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Trusted Fire Restoration Leaders

SERVPRO of Plainfield, Shorewood, Naperville South is prepared to go into action when a fire strikes in Naperville, IL. If your home or business has been damaged by fire and smoke, we know how shocking the event can be. SERVPRO is sensitive to the emotional stress property owners feel during this time. Our trained crew will work diligently to return your home to pre-fire condition as quickly as possible, keeping you informed all along the way.

Let us help – Call (815) 267-1910 and we will get started on your home restoration right away.